Move beyond claims automation to Autonomous Claims, where each claim drives itself to resolution and humans are involved only where genuine judgement is required.
Configure with no code and AI, connect to your existing stack through one API, and add pre-integrated insurtech wherever you need it.
Embed the claim journey wherever the claim starts — from a link in a message to your website, app or a broker’s own digital journey — with full control over look and feel.
Unlike static forms, each journey adapts as the customer answers. Ambiguity is resolved, missing evidence requested and inconsistencies challenged in the moment — so complete, decision-ready claims data arrives instead of another item in a queue.
Patent-pending Geometric intelligence computes what should happen next — and the claims decision itself — from the facts available.
Rather than predicting the most likely answer, it determines the answer those facts support and preserves the reasoning behind it. Where genuine judgement is required, it defers to a human. Every computed decision can be explained step by step — to a handler, auditor, regulator or customer.
Traditional claims systems organise information for a handler to find, read and reconcile. Ours organises the claim around what needs to happen next.
Ask the claim a question and get an answer with the supporting evidence attached. AI helps the handler understand and interact with the claim; Geometric intelligence computes the claims position. What reaches the handler is what genuinely requires human judgement — so they can focus on controlling indemnity spend and delivering better customer outcomes.
The platform
Each application below runs on its own alongside the systems you already have, or together as a single claims platform. Fill a gap this quarter; replace a stack when you’re ready.
Build and orchestrate self-serve journeys with no code — templates, AI auto-build, chase logic, integrations. Your team ships without waiting for IT.
Conversational self-serve in any channel, dynamic questioning, multi-language, document and image upload, digital signature, payins and payouts. Conforms to AA accessibility standards. SDK/CSS for full control over branding and look and feel.
Model indemnity, liability and quantum in an open-source modelling standard, sandbox it, and export a proof-of-explainability certificate for every outcome.
The agent portal built for what is left: AI-first Q&A with the claim, inspection and override of any step, desktop or on the move.
Give insurers, customers and suppliers a live view of curated claim content, with role-based control — and no direct access to your systems.
Policy and claim passes in Apple and Google Wallet: live timeline on the front, self-serve on the back, lock-screen updates without downloading an app.
Pre-integrated insurtech plug-ins on one master agreement — document AI, conversational AI, fraud, identity, payments — droppable into any journey or back-office flow, on better commercial terms than buying direct.
Create records, start process instances and pull structured results straight into your core platform in real time. Structured and source-tagged, never re-keyed.
Autonomous claims
Agentic AI can determine what to do next, but it cannot guarantee that what it chooses is correct or justified. In claims, every step needs to be right, and you need to be able to prove why.
Our patent-pending Geometric intelligence computes what the claim requires from the facts and rules that govern it: what information is needed, what can be concluded from it, and what should happen next. AI processes messy inputs and provides semantic meaning; Geometric intelligence determines what follows.
Together, they enable claims to be resolved autonomously from end to end. Where genuine judgement is required, the claim passes to a human. Not to check the technology’s work, but to make the judgement the technology should not.
See the proof
Ways to buy
One claims engine, three ways to use it. Embed ready-made processes, licence the platform to build your own, or outsource the outcome entirely. You choose where the technology ends and your operation begins.
Partners · For insurtechs and technology providers
The hardest part of selling a capability into claims is rarely the capability. It is everything an insurer needs wrapped around it before yours can run at all: a customer front end, orchestration, a handler view, audit, hosting, security assurance, integration into a core system. That is most of a product roadmap, and none of it is your product.
Build on ours instead. Stay deep in the thing you are best at, expose it over an API, and let the platform make it market-ready — so what an insurer buys from you needs no build and no implementation programme.
Your API arrives inside a working claims process: self-serve capture, process orchestration, handler review and override, evidenced decisioning, payments, audit. The insurer switches it on rather than scoping it.
Capture, our self-serve front end, asks only what the claim still needs. Only what the outcome depends on is asked for — which is why there is nothing to chase later.
Capture, our self-serve front end, asks only what the claim still needs. Only what the outcome depends on is asked for — which is why there is nothing to chase later.
Join our offering of best-in-class insurtech providers.
Partner with us
Insight
A decade spent on one problem produces a point of view. Ours is on AI, computation and the changing insurance operating model. We publish the thinking in long form, reasoning and all, for people who want to understand not just where insurance technology is heading, but why.
TypeSafe AI Is Having a Moment. But Is It Safe Enough for Insurance?
Faster Claims, the Same Human Touch
Super Intelligence Is Not Enough
Five Years of Transformation. The Data Hasn’t Noticed
11 questions · 3 minutes
Most claims leaders have a rough sense of their maturity. Very few have a way to check it. Our free diagnostic scores you across eleven dimensions — following the claim from eligibility to explainability — and shows what market-leading looks like on your two widest gaps.
Take the diagnostic
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United Kingdom
hello@claimtechnology.co.uk
