London – April 20th, 2023 – Claim Technology, an insurtech marketplace with API access to over 50+ insurtechs, has announced a strategic partnership with Conversational AI platform provider, OpenDialog AI Ltd, to deliver Conversational AI that is trained specifically for the insurance market.
“We are delighted to have agreed a formal partnership with Claim Technology to accelerate the adoption of the OpenDialog Conversational AI Platform within the global insurance market,” said Dean Chapman, CEO at OpenDialog. “We have been impressed by Claim Technology’s pedigree in the insurance sector, helping insurers create better products and create better customer experiences. The OpenDialog platform is a natural fit into the Claim Technology portfolio and our teams are already working together with a number of clients. We are looking forward to exploiting the significant opportunity in the global insurance market as insurers seek to improve profitability and differentiate through better customer experiences.”
The partnership will leverage Claim Technology’s customer self-serve capability and OpenDialog’s Conversational AI platform to enable insurers to deliver better customer service whilst signficantlye reducing operational costs. The joint solution will allow insurers to provide real-time, highly personalised support to their policyholders, answering questions and resolving claims quickly using a plug&play solution, or one that can be embedded into insurer’s own applications.
“We are thrilled to partner with OpenDialog to bring cutting-edge conversational AI capabilities to our platform,” said Michael Lewis, CEO at Claim Technology. “By integrating OpenDialog’s technology into our platform, we will enable insurers to deliver a better customer experience while reducing claims costs and improving efficiency.”
About Claim Technology
Claim Technology’s insurtech marketplace provides API access to over 50 best-in-class insurtech providers, from quotes to claims. Choose from plug & play solutions from our 1-Click Insurtech Marketplace or use our no-code platform tools to configure highly complex automated insurance processes in the cloud as a wrapper on top of your legacy systems.
To learn more contact us at hello@claimtechnology.co.uk or find us on LinkedIn.
About Open Dialog
OpenDialog is a Conversational AI software company. Our mission is to transform the way people engage with business systems and processes by automating interaction through conversation. Our Conversational AI platform makes it easy to create highly sophisticated AI powered chatbots and Digital Assistants, without the need for expensive technical teams. Our market leading, easy to implement Conversational AI solutions delivers the best possible conversational experiences and enables significant operational efficiencies by automating over 80% of customer interactions without any human intervention. Find out more at www.opendialog.ai
