London- June 22nd, 2023:
Claim Technology, a claims automation company helping insurers future-proof their claims capability through a cloud-based wrapper of no-code tools, insurtech APIs and apps, announced the launch of a new product for automating vehicle repair decisions.
By combining Claim Technology’s market-leading customer self-serve with AI damage assessment and desktop engineering capabilities from their insurtech marketplace, this product provides insurers and claims administrators with an actionable repair decision plus detailed estimate within 24 hours, reducing the motor claims lifecycle by approximately 75%.
Key features and benefits:
- 75% reduction in claims lifecycle: Reduce costs such as vehicle storage and car hire, whilst faster resolution times create a better customer experience.
- Customer engagement: Self-serve completion rates in excess of 80% have been achieved demonstrating active participation by claimants in the self-serve journey.
- Simplified claims handling: Send an SMS to customers and wait for the repair decision/estimate to arrive in your inbox within 24 hours, reducing pressure on busy claims teams.
- Cost-effective pricing: Simple pay-as-you-go pricing, backed with a service level agreement.
- Independent engineering report: An independent assessment reduces negotiation with customers who may dispute the initial outcome of the insurer’s assessment or valuation.
‘We are excited to introduce the vehicle repair solution to the market,’ said Simon Crowe, Claim Technology’s chief revenue officer. ‘This product blends cutting-edge AI technology with desktop engineering to solve real-world insurer challenges. This product empowers insurers to accurately make faster decisions and reduce their indemnity costs.’
The vehicle repair solution is now available for deployment, you can contact Claim Technology directly for product inquiries or a live demo. For more information, reach out to Simon Crowe at simon.crowe@claimtechnology.co.uk.
About Claim Technology
Do you need to modernise your operations? Claim Technology’s no-code apps allow you to create seamless customer experiences, and accelerate automation projects with an API marketplace to over 70 insurtechs. Leapfrog your competition, jump in today.
To learn more contact us at hello@claimtechnology.co.uk or find us on LinkedIn.
